Discover our most frequently asked questions.

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  • Can stairlifts be installed on any staircase?

    Stairlifts can be customized to fit most types of staircases, including straight, curved, or with landings. After connecting you with a dealer, they'll assess your home to suggest the best stairlift solution.

  • What if there’s a power outage?

    Most stairlifts are equipped with battery backups to ensure they remain operational during power outages, allowing safe use of your staircase at all times.

  • How long does stairlift installation take?

    The installation time for a stairlift varies depending on your staircase and the selected model. Your dealer will provide an estimated installation timeframe after assessing your specific needs.

  • What types of wheelchairs are available?

    We connect you with a variety of manual, electric, and specialty wheelchairs to meet different needs and lifestyles. The specific models available will be provided by our network of dealers.

  • How do I find the right wheelchair?

    Finding the right wheelchair depends on your lifestyle and mobility challenges. We'll help you get in touch with local dealers who can offer personalized advice and options that fit your needs.

  • Can wheelchairs be customized?

    Many wheelchair models offer customization options for optimal fit and comfort. For details on customizing your wheelchair, a dealer in your area will have the most accurate information and available options.

  • What’s the difference between lift chairs and regular recliners?

    Lift chairs have a powered mechanism that assists you in standing up from the chair, making them more than just a comfortable place to sit. They're designed with various recline options to aid mobility.

  • Are lift chairs suitable for everyone?

    Lift chairs come in models designed to support different body types and preferences. We'll connect you with options that best meet your physical requirements.

  • How should I maintain my lift chair?

    Lift chairs are designed for easy care, usually needing only regular dusting and occasional spot cleaning with mild fabric cleaner. Always refer to the manufacturer's care instructions for the best practices.

  • What types of mobility scooters are offered?

    We offer a selection of mobility scooters, including foldable, travel-friendly, three-wheel, and four-wheel models for various uses and preferences.

  • How far can a mobility scooter go on a full charge?

    Mobility scooter range varies by model, with many capable of traveling between 10 to 30 miles on a full charge. Specific range information will be available from the dealer.

  • Can I travel with my mobility scooter?

    Yes, several models are designed for easy travel. For advice on the best scooters for travel and their transport tips, the dealers we connect you with can provide expert guidance.

Why choose True Mobility?

Experience the quality of our products and excellent service.

Regain Your Independence

Advanced Safety Features

Comfort at its Best

Hassle-Free Pick-up and Maintenance

Mobility Made Easy

Customized Solutions for All

Make moves for you, today.

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